Document Routing workspace modernized
Document Routing now carries the clearer, more responsive working experience proven in CG-6 while preserving CG-4's department permissions and operational workflows. Its analytics are more accurate and actionable, and the obsolete document-deadline workflow has been retired.
Workspace
1- Improved Document Routing The register, registration flow, and document detail are easier to scan and use across desktop and mobile, with clearer queue context, routing state, attachments, activity, upload feedback, and empty states
Analytics
1- Improved Document Routing Department performance now uses selectable date ranges, working-day medians, response and turnaround targets, on-time rates, backlog visibility, sortable drill-downs, and Excel export while respecting each account's document scope
Workflow
1- Improved Document Routing The obsolete processing-deadline and target-compliance interface, tracker, and Admin-calendar overlay have been removed; historical values remain preserved and Admin meeting deadlines are unchanged